Cancellations and Transfers

Cancellations and Transfers

1. What happens if I book and pay but my child cannot attend for some reason?

Cancellations made while event bookings are still open will receive a refund less an administrative charge of $27.50. Cancellations made after bookings for the event have closed will incur a charge of 100% of the event fee. In medical and compassionate circumstances, we will endeavour to credit a portion of the event fees to be used at another event within the same calendar year.  The reason for this is that normally all of our event costs are incurred prior to camp.

2. Can my child switch camps?

We may be able to transfer campers to a different camp if registrations are still open. A $27.50 penalty applies on transferring between events, within a season.

3. Will I receive a refund if my child only attends part of the camp?

Refunds will not be given for partial attendance.

4. Will I be refunded if the camp is cancelled?

All events must meet a minimum number in order to run. If the minimum is not reached and Lutheran Youth of Queensland cancels the event, then a full refund will apply.